Hospice services you can count on, so the patient can count on you.
Service & Support
- Dedicated Account Manager
- 24/7 help desk
- Periodic Medication Reviews
- In-Person Training*
- Medication reviews educating medical directors on drug alternatives that are cheaper, with similar efficacy.
- Negotiated discounts on medications to ensure you never pay too much
- Pharm D Consultations
- Online Bill Review & Cost Reduction Strategies
- Documented Reviews
- Flexible plans include a fee for service or cost per patient day per diems
- Emergency services. Systems set up to ensure your patients don’t feel the effects of national or local emergencies such as pandemics, storms, power outages, etc.
- Customized Formularies with electronic overrides
*During the current pandemic, we are opting for webinars for our reviews to avoid unnecessary travel.
- Cloud-based E-Prescribing
- We offer the most comprehensive E-Prescribing solution in the industry
- Powerful features and flexibility provide an advanced, but innovative solution
- Easy to use
- Certified by ONC-Health IT
- Customer Data Portal
- Secure Customer Data Portal includes intuitive interface, dozens of reports, tools and real-time data provides critical insights to patient care and medication costs.
- Includes encrypted communications with your local pharmacies/providers with patient information and MAR
- We have integrations with over 20 EHR and software companies, and are always adding more!
- Real-Time Prior Authorization Tools
- MAR data integrations
- Customized Reporting
- CR8358 File Interfaces
- Customizable Email Alerts for spend control
- Online Learning Portal for CE credit through Relias Learning.
Our Pharmacy Networks
- Local Pharmacy Networks of over 65,000 pharmacies
- 3 Pharmacy networks to serve you including our open network of over 65,000 pharmacies as well as our own Narrow and Preferred Networks of over 10,000 pharmacies.
- Narrow and Preferred networks contain over 10,000 pre-approved pharmacies offering hospice-specific services like delivery, special packaging, stat orders, compounding, etc. These local pharmacies meet our unusually high standards for service and are reviewed regularly to ensure they still qualify.
- Better than mail order! Get your medications by mail through our equipped preferred pharmacies in your area.